What the start page is
The official entry point for setting up a Trezor Model One or Safe 3: initialise the device, install Trezor Suite and generate your recovery seed.
Your keys never leave the device. The recovery seed is written on paper, never typed into a computer or phone.
Two ways to connect: a USB cable to your desktop, or Trezor Suite on Windows, macOS and Linux.
Five steps to a safe wallet
(01)
Unbox and check the seal
About 2 minutes. Never use a device whose tamper seal is broken or has been resealed.
(02)
Connect by USB
About 1 minute. Never plug in through a hub or an unknown cable; use the one in the box.
(03)
Download Trezor Suite
About 5 minutes. Never install from a search ad; verify the signature on the official download.
(04)
Install firmware, create wallet
About 5 minutes. Never accept a device with firmware already installed and a pre-made seed.
(05)
Back up seed, set PIN
About 10 minutes. Never photograph or type your twelve or twenty-four recovery words anywhere.
Your keys or someone else’s
Hardware wallet
Exchange or hot wallet
(01)
Who holds the keys
You do, offline, on a device only you control
The exchange holds them and you trust its word
(02)
If a site is breached
Nothing to steal, since keys never touch the web
Your balance sits in the same pool the attackers target
(03)
If the device is lost
Restore everything from your recovery seed on a new wallet
Recovery depends on support tickets and account checks
(04)
Cost
One purchase, then no custody fees ever
Free to open, with trading and withdrawal fees over time
What first-time users say
"The firmware step finally made sense, and my seed backup took ten minutes."
Marek V.
Pick the wallet that fits
(01)
Model One
A first wallet
49 EUR
Core coin support
Buttons-only screen
Works with Trezor Suite
(02)
Safe 3
Adds a secure element
79 EUR
Secure element chip
Wider coin support
Works with Trezor Suite
(03)
Safe 5
Colour touchscreen
169 EUR
Colour touchscreen
Secure element chip
Works with Trezor Suite
The setup guide itself is free, and Trezor Suite is free software. Only the device has a price.
Questions Before You Start
What is trezor.io/start for?
It is the official starting point for a new Trezor. You choose your model there, download Trezor Suite, install firmware and follow the guided setup from the first screen to your first backup.
What if the box seal is broken?
Stop and do not set the device up. A broken or replaced seal means the package may have been opened, so contact support through the official site and ask for a replacement.
Can a seed be recovered if the device is lost?
Yes. Your recovery seed rebuilds your accounts on a new Trezor or a compatible wallet. Anyone holding the seed controls the funds, so keep it offline and private.
Why must firmware be installed on first use?
New devices ship without firmware so you always install the latest signed version yourself. Suite checks its signature before it runs, which keeps your wallet current and authentic.
Does Trezor Suite work on mobile?
Suite is built for desktop on Windows, macOS and Linux, with a web version in supported browsers. Android users can connect certain models to a compatible phone through a cable.
What does a passphrase add?
A passphrase is an extra word you choose that works with your seed to open a separate hidden wallet. Forget it and that wallet cannot be opened, so store it with care.
Which coins are supported?
Trezor supports Bitcoin, Ethereum and thousands of other coins and tokens. Coverage differs a little between models, so check the supported list for yours before you send funds.
Will support ever ask for my seed?
Never. No genuine Trezor team member, email, website or chat will request your recovery seed. Anyone who asks is trying to steal from you, so end the conversation at once.
Begin Your Setup
10m
A full setup takes about ten minutes from unboxing